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Permanent Hide Caller ID:

1. Open the User Object settings of the User for which the caller ID need to be removed.

2. Inside the caller ID tab ,click remove icon (x) and click save.

3. Click Apply configuration for the changes to take effect.


Temporary Hide Caller ID:

For customers hosted on our Australian systems, you can add prefix 1831 in front of the number when dialling. This will hide your caller ID.

For customers hosted on our New Zealand systems, you can add prefix 0197 in front of the number when dialling. This will hide your caller ID.

For customers hosted on our United Kingdom systems, you can add prefix 1471 in front of the number when dialling. This will hide your caller ID.