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About Us

VoIPLine Telecom, a New Zealand based business

Where it all began
It all began back in 2008 when the members of a small computer business decided to look into a VoIP Phone System for the office. We have quickly discovered the benefits VoIP systems can bring to the business of any size, but found it to be quite expensive and complex for onsite implementation.

It was back then when we decided that Hosted VoIP Systems are the way of the future. We have since then dedicated ourselves to this project and it had quickly overgrown the IT Support business we had back then.
Where it all began
Our Investment
The concept of our business model is to keep independent of any other carrier or supplier. This requires significant investments into the core technical infrastructure and high level of in-house skills and expertise.

In 2013, VoIPLine Telecom obtained its own AS numbers with APNIC and later with RIPE (autonomous system number) and we currently peer with multiple IP Transit providers and have direct cross connects with major UK, Australian and New Zealand Telephony carriers; Being independent allows us to negotiate much better deals and pass on the savings to our clients.
Our Investment
Launch of mPBX - inhouse developed multi-tenant PBX system
We are excited to launch this new service that offers easy - drag and drop web interface to manage complex call flow configurations. We’ve been working on development, integration and testing of various components of this new system. Further advancements were also done to automate signup and service ordering in our billing, automation of number porting processes, integration of mPBX with Microsoft 365 - Skype for business and Microsoft Teams. We now offer a complete cloud hosted Unified Communications suite, flexible, scalable and feature rich at very competitive rates!
Launch of mPBX - inhouse developed multi-tenant PBX system
Cloud business, Real people
We are a team of dedicated professionals who really love what we do!
Our clients quickly discover that they can always talk to senior management, or a senior technical engineer, getting their questions answered quickly and professionally.

We’ve eliminated complex support escalation process and address customer enquiries directly to the person in charge. We are here to help your business grow and there is nothing better than hearing about success of our clients.

Have special requirements?
Let us tailor a solution to suit your needs

We will be happy to give you a call and go through the list of your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create custom solution based on your requirements.

Or sign up to start your
Hosted PBX 14 day free trial today!