Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our web site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.
Book a FREE introduction session with us today! Book
Now

SIP Trunking

Reliable connectivity for your onsite phone system

Connect your VoIP compatible onsite phone system and save on line rentals and calls. We can also interconnect hosted PBX with your onsite system, provide 0800 numbers via SIP trunk and offer inbound numbers from other countries.
View rates & plans

New Zealand map New Zealand service infrastructure
Up & down arrows Inbound and outbound
caller ID support
Handshake Risk free
14 day trial
Headphones Support for SIP protocol
Number porting Number porting. Port your numbers in or out.
Bill Prepaid and postpaid billing models
Gears Assistance with configuration of your PBX
Gears G.711 (alaw or ulaw), G.729, G.722 codecs

SIP trunk rates & plans

SIP Trunk with
Unlimited* calls to
New Zealand numbers
per channel /
per month   $99 inc GST NZD
compatible
Microsoft Teams
View
  • Including Local, STD, mobiles and 0800
  • Bonus offer:
    Free unlimited* calls to 50+ countries >
SIP Trunk with
Low monthly fee
and rated calls
per channel /
per month   $2.95 inc GST NZD
compatible
Microsoft Teams
View
  • Guaranteed high quality caller ID enabled routes

Call plans listed here are designed for general business use.

Call Plans

inc GST
New Zealand landlines Local and national Price per minute, rated per second
New Zealand mobiles Price per minute, rated per second

0800
Minimum monthly spend to New Zealand destinations
SIP Basic Business
2.5 ¢ p/min
14.9 ¢ p/min
free
$0.00
SIP 50 Business
2.3 ¢ p/min
11.5 ¢ p/min
free
$50.00
SIP 250 Business
2.1 ¢ p/min
10.5 ¢ p/min
free
$250.00
SIP 500 Business
1.9 ¢ p/min
8.5 ¢ p/min
free
$500.00

High call volumes?

We love competing! Please have a look at our special rates for call centres
or give us a call, tell us about your call volumes and we will provide you with unbeatable offer.

SIP Trunks for call centres Contact us
SIP Trunk Critical Information Summary

International Call Rates. Any unused call credit will expire each month at the end of your billing cycle . Per second billing is subject to a minimum spend of 1¢ per call and charges are rounded up to the nearest 1 cent. Prices are NZD inc GST.

Advanced functionality

SIP trunk service is part of our PBX system. This enables some unique features to be configured that are not normally available for SIP trunk services.
bolts
VoIP failover
SIP Trunking
SIP Microsoft Teams Compatibility
Microsoft Teams PSTN gateway
Integration between onsite and Hosted PBX systems
Automated failover in the event of internet outages
SIP aggregation of traffic from multiple VOIP carriers into one central system.
Compatibility with Microsoft 365 and Microsoft Teams
Terminate calls via your our Microsoft Teams PSTN gateway

SIP trunk object within PBX can be configured in two different modes:

Diversion to SIP URI
This mode is useful if you want to send a call to the specified SIP address. SIP URI must be in the following format:
<remote_number>@<remote_server>:<port>
example: 6491234567@sipserver.com:5060 or 6491234567@111.22.33.44:5060.
Create SIP registration
Register your SIP Server with us (e.g. connect your PBX to us).
Enjoy low VoIP rates and complete integration between your onsite and hosted PBX systems.
Your PBX will be able to call users on our system or dial out to the world and PBX users will be able to call extensions on your PBX.

Get your FREE account today and try it for yourself

SLA Guaranteed uptime of 99.9% for your mission critical business phone system



Find out why our
customers like us
Current Service Status
000
%

uptime
Independently monitored
by Hyperspin.com,
one of the leading independent network
monitoring services with advanced reporting &
notification systems.

SIP trunking

Frequently asked questions

  • What is the difference between SIP trunking and hosted PBX?

    It’s not about the difference between them but how these two services cooperate with each other. SIP trunking is a service that allows you to connect your VoIP compatible onsite phone system to the cloud to have a connectivity with the outside world. Hosted PBX is already a telephony system that operates via the Internet but you can interconnect them to use some of the hosted PBX features with SIP trunking, e.g. provide an inbound toll-free number or record calls.

  • What are the benefits of SIP trunking compared to PSTN and ISDN?

    SIP trunkng replaces older PSTN and ISDN phone lines and uses the Internet to transmit voice data. Key benefits of SIP Trunking are:
    - Lower cost compared to older PSTN and ISDN connections;
    - Ability to easily scale up or down with the number of channels or simultaneous calls required;
    - It is also easy to relocate as you could use your SIP Trunk anywhere you can get access to the Internet;
    - SIP Trunk can be configured to encrypt all voice data before transmission and allow for HD voice codes with significantly better voice quality to be enabled.

  • What are SIP trunk channels?

    A SIP channel is used for one incoming or outgoing call. You can think about it as a sort of a standard phone line. Every SIP trunk can support multiple SIP channels.

  • How many channels can a SIP trunk handle?

    Number of channels supported by SIP Trunk is limited by your Internet connection speed, but most of the modern broadband connections are capable of supporting dozens of channels. E.g. 10Mbps connection could support about 100 simultaneous calls.

  • How fast Internet connection is needed for a good SIP trunking operation?

    This depends on your onsite PBX and its supported codecs. If your PBX supports G.729, you only require 0.03Mbps including overheads. Therefore, if you have a reliable connection of even 8Mbps, you could have about 260 simultaneous calls connected. However, quality of calls will highly depend on the reliability of your internet connection, so it does not have to be very fast but it must be reliable and stable.

  • What happens if my Internet goes down?

    Even if your Internet connection goes down, you'll still continue to receive inbound calls. This is possible thanks to diversion of calls to mobile phones. How it works: commonly a call is coming to the inbound number and then passes to SIP trunking. In case there’s no connection with the SIP device due to lack of internet connection, a call will transfer to mobile phone or any other phone number you will configure.

  • Why is there a minimum monthly spend?

    We offer lower rates for larger call volume accounts. For services with minimum monthly spend we deduct the minimum monthly spend amount on the 1st of each month and this amount becomes call credit on your account. There are no extra charges for calls up to the minimum monthly spend, calls over are charged at the call plan rates.

Let's talk
Smiling woman

We also offer the following services to cover your most demanding requirements

0800 numbers

0800 numbers

Visit 0800 page

A professional image
does not have be expensive.
Get your toll free number today!

Internet for VoIP

Internet for VoIP

Visit internet page

Guaranteed voice quality via our dedicated
UFB Fibre connection.

International inbound phone numbers

International inbound phone numbers

View more info Download PDF

Connect phone numbers from over 50 countries around the world. Make it easier for your overseas customers to reach you.

Voice Artist

Voice Artist

View more info Download PDF

Impress your clients with
professionally recorded greetings.

Number Porting

Number Porting

View more info Download PDF

Number porting supported.
Keep your existing phone number
wherever you go.

Have special requirements?
Let us tailor a solution to suit your needs

We will be happy to give you a call and go through the list of your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create custom solution based on your requirements.

Or sign up to start your
Hosted PBX 14 day free trial today!