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Ready to go call flow imports

  1. Download the .zip file you wish to import from the attached files at the bottom of this article.

    Important Note: The call flow selected will replace any existing call flows you have already set up.

    Examples:

    Inbound number to call diversion


    Inbound number to call diversion to voicemail


    Inbound number to one user, to voicemail


    Inbound Number, one user, time condition, queue and voicemail

    Inbound Number, one user, time condition, call diversion and voicemail

  2. Log in to your Customer Portal.
  3. Go to the PBX tab, click on Setting then select Call Flow
  4. Click on Import a call flow
  5. A message will pop up. Click I acknowledge, then proceed. Then select the zip. file you wish to use.

  6. Read the message on screen and click on proceed.
  7. Click on close. 
  8. The way that you configure each set up will depend on the file selected.
  9. Once everything is set up, do not forget to click Apply Configuration.
support guy

A quick search will help you find answers to most questions.
If you are unable to find a solution please send a request to support@voipline.co.nz