Download the .zip file you wish to import from the attached files at the bottom of this article.
Important Note: The call flow selected will replace any existing call flows you have already set up.
Examples:Inbound number to call diversion
Inbound number to call diversion to voicemail
Inbound number to one user, to voicemail
Inbound Number, one user, time condition, queue and voicemail
Inbound Number, one user, time condition, call diversion and voicemail- Log in to your Customer Portal.
- Go to the PBX tab, click on Setting then select Call Flow
- Click on Import a call flow
A message will pop up. Click I acknowledge, then proceed. Then select the zip. file you wish to use.
- Read the message on screen and click on proceed.
- Click on close.
- The way that you configure each set up will depend on the file selected.
- If you have selected Inbound number to call diversion you will need to:
- If you have selected Inbound number to call diversion to voicemail you will need to:
- If you have selected Inbound number to one user, to voicemail you will need to:
- If you have selected Inbound Number, one user, time condition, queue and voicemail you will need to:
- If you have selected Inbound Number, one user, time condition, queue and voicemail you will need to:
- Once everything is set up, do not forget to click Apply Configuration.