At the end of this article, you will be able to disable the automatic email notifications being sent from the customer portal. Should you need any assistance, feel free to contact our support department.
Updating email preferences
By default when you add administrator's to your customer portal the system notification for updates, news, billing and outages will be enabled by default. Should you wish to stop receiving email notifications you will need to unsubscribe. Once logged into the customer portal select the administrator's tab and then click on the user which you wish to disable email notifications. Under the email, preferences uncheck the notifications you no longer wish to receive.
Please note that unsubscribing from service status notifications will mean you will no longer receive service status notifications, schedule maintenance, and other related system notifications.
Watch this in action
The video below will show you a visual representation of the areas covered throughout this knowledge base guide.